No. We do not guarantee “no more flooding” or “perfect drainage.”

Drainage work improves conditions and reduces pooling/erosion in normal rain events where feasible, but extreme storms, soil conditions (like heavy clay), and discharge limitations can still overwhelm systems.

Related: Warranties Policy, Signs Your Yard Has Drainage Problems, Drainage Installation

“Improvement” means reducing recurring issues where the site allows—such as less standing water, faster dry-out, fewer soggy spots, and better routing away from problem areas (like near foundations).

Results depend on slope, soil, discharge options, and rainfall intensity.

Related: Signs Your Yard Has Drainage Problems, Why Standing Water Is Dangerous for Lawns & Foundations, Faqs/#What Does Improvement Mean For Drainage Work

Weeds can appear over time due to wind-blown seed, birds, and surrounding soil. This is normal and is not a workmanship defect.

If you want the lowest weed pressure, ask about optional maintenance/weed help via /seasonal-yard-clean-up/.

Related: Seasonal Yard Clean-Ups, Seasonal Yard Clean-Up Cost Guide, When Is the Best Time to Install Sod?

All new defined beds include some form of edging, itemized on the estimate.

• Standard: steel edging
• Upgrade: stone edging
• Plastic: budget option or by special request (not recommended long-term)

Related: Best Edging Options for Landscape Beds, Faqs/#What Edging Use For New Beds

Rock beds: permeable fabric is standard under decorative rock, with cutouts and mulch rings around plants.

Mulch-only beds: fabric is not used by default. The standard approach is 2–4 inches of mulch plus pre-emergent or periodic weeding.

Related: Landscape Bed Installation Cost Guide, Mulch vs Rock: Which Is Better for Your Beds?, How Often Should You Refresh Mulch?

We guarantee that beds are weed-free at completion of installation.

We do not guarantee weed-free beds after installation. Weeds can return over time due to wind-blown seed, birds, and surrounding soil.

Related: Warranties Policy, Best Edging Options for Landscape Beds, Mulch vs Rock: Which Is Better for Your Beds?

Yes. Hidden conditions can be discovered after work begins (for example, no viable discharge point or slope constraints).

When hidden conditions are found, we may pause, document, propose options, and require written approval before proceeding. See Change Orders & Scope Policy.

Related: Signs Your Yard Has Drainage Problems, Change Orders & Scope Policy, Faqs/#Can Drainage Work Require Change Orders Once The Project Sta

Document it and report it with photos as soon as possible.

• Take a wide photo and a close-up.
• Note the rainfall context (recent rain, where pooling occurs, how long it lasted).

Send via text/email. See /policies/ for notice timing rules and /policies/warranties/ for the claim framework.

Related: Signs Your Yard Has Drainage Problems, Contact Us, Warranties Policy

Unusual rainfall intensity can overwhelm systems or create new flow paths.

Extreme storms and acts of nature are not workmanship defects. See Damage, Risk & Liability Policy for risk boundaries.

Related: Damage, Risk & Liability Policy, Faqs/#What Happens In Extreme Storms Or Unusual Rainfall

Some yards do not have a viable discharge point, and some properties have restrictions or site conditions that limit tie-ins.

Drainage tie-in limitations are a common hidden condition. If discovered mid-job, we may need to propose options and get written approval before proceeding. See Change Orders & Scope Policy.

Related: Signs Your Yard Has Drainage Problems, Change Orders & Scope Policy, French Drain vs Surface Drain: What’s the Difference?