Purpose and how to use this page
This policy sets expectations for landscape beds (mulch or rock), edging, fabric, weed control, and optional maintenance.
Definitions and notice timing rules used across policies are available at policies. We do not restate them here.
For the general claim framework (workmanship vs manufacturer), see our warranty overview page.
What’s included in a landscape bed installation
A landscape bed installation typically includes:
- A defined bed edge
- Installation of mulch or decorative rock based on the agreed scope
The exact materials, quantities, and line items are listed on your signed estimate/agreement (Square documents).
Weed expectations (important)
- We guarantee the bed is weed-free at the completion of installation.
- We do NOT guarantee weed-free beds after installation.
Weeds may appear over time and are not a workmanship defect.
Why weeds return
Weeds can return due to wind-blown seed, birds, and surrounding soil. Even well-built beds can develop weeds over time.
Optional maintenance and weed help
If you want the lowest weed pressure over time, an optional maintenance/weed program may be available through our Seasonal Clean-Up Services:
See our Seasonal Cleanup page for more info.
We do not list pricing here. Any maintenance scope and pricing must be agreed in writing.
Fabric standards (rock vs mulch)
Fabric use depends on the bed type.
Rock beds: fabric is standard
For rock beds, permeable fabric is standard under decorative rock, with cutouts and mulch rings around plants.
Mulch beds: no fabric by default
For mulch-only beds, fabric is not used by default. The standard approach is:
- 2–4 inches of mulch, plus
- Pre-emergent or periodic weeding
Fabric under mulch by request (not recommended)
Fabric under mulch is available by special request, but it is not recommended.
- It will not keep beds weed-free long-term.
- It can complicate future plant changes.
Edging standards and options
All new defined beds include edging by default (especially rock beds). Edging is itemized on the estimate.
- Standard/default: steel edging (durable, crisp lines)
- Upgrade: stone edging (chop stone/cobble/block) where budget and design justify it
- Plastic edging: budget option or by special request; not recommended long-term because it can heave, look sloppy, and fail sooner
Settling, migration, and storm effects
Some settling can occur after installation and after the first rains.
- Mulch can shift.
- Rock can migrate slightly.
- Heavy rain can move material.
Extreme storms and acts of nature are not workmanship defects (see our Damage and Risk Liability Policy page for more information.
If corrections require additional material or scope beyond what was agreed, they may require a change order (see the Change and Orders Scope Policy page).
Customer responsibilities
- Keep beds reasonably free of leaves and debris (this helps reduce weed pressure).
- Avoid disturbing fabric, edging, or grade after installation.
- Avoid directing irrigation spray that washes out mulch/rock when possible.
- The report begins with photos.
How to report a concern
- Take photos (wide + close-up).
- Send by text or email with the location and a short description.
- We review and respond with next steps (including an inspection if needed).
TODO[CONFIRM: standard response/inspection timeline]
Notice timing rules: Policies. Written notices sent outside business hours are treated as received at 8:00 AM CT on the next business day. Please confirm receipt.
Related policies
- Warranties Policy (claim framework)
- Damage, Risk & Liability Policy (storms, site risk)
- Change Orders & Scope Policy (scope adjustments/material additions)
- Seasonal Yard Clean-Up (optional maintenance/weed help)
- Policies (definitions + notice timing)
What this policy does not cover
- No guarantee of weed-free beds after installation.
- No guarantee against material movement during extreme weather.
- Third-party modifications or landscape changes after installation.