We keep multiple landscape services coordinated by defining the scope before production and managing the sequence through completion. Site conditions, quantities, material assumptions, and subcontractor allowances are reviewed before work begins. Critical stages are checked during production, and changes outside the accepted scope require written approval before they are added.

A complete landscape transformation is priced from the actual scopes, quantities, materials, removal, preparation, access, drainage, grading, and installation requirements. It is not priced as a generic makeover package. The customer receives a written proposal that identifies the approved work and project price before production begins.

A turf and drought conversion is priced according to removal, excavation, square footage, turf selection, base depth, drainage, edging, rock or mulch quantities, planting, access, grading, disposal, and transitions. We provide a written project scope instead of a generic package price.

Patio and hardscape cost is affected by material selection, finished square footage, demolition, excavation, base or concrete-substrate requirements, reinforcement, elevation changes, curves, borders, steps, drainage, access, hauling distance, and masonry complexity. Final scope and price are documented in writing before work is scheduled.

Drainage and grade project pricing is affected by diagnostic complexity, excavation, system length, pipe and inlet requirements, discharge location, grading volume, soil and rock conditions, access, hauling, restoration, retaining work, and coordination with existing improvements. The accepted proposal defines the final scope and price.

Yes. Putting greens are listed as a dedicated product with specs and photos, but the final price is custom-quoted based on design, contours, and features (undulations, bunker edges, fringe). We list typical price bands and common upgrade costs on the putting‑green page to help planning, but each project receives a tailored design quote.

Helpful next step: Learn more about Putting Pro Surface and artificial turf cost guide.

Yes. A deposit is required before we schedule your project start date.

• The deposit secures your date and allows us to begin preparation and coordination.
• The deposit amount depends on your total project cost (see the deposit tiers on this page).

If you need help finding the exact deposit amount for your project, refer to your estimate/agreement or contact our office during business hours. M-F 9am to 5pm

Related: Contact Us, Project Guidelines Policy, Faqs/#Require A Deposit Before You Will Schedule My Project

Once you submit a request, we start by reviewing your project details to make sure we’re the right fit and that we can provide an accurate solution.

Step 1: Initial review and follow‑up We’ll reach out to ask a few questions about what you’re looking to do.

Depending on the project, we may also request photos or additional details. This helps us understand the scope, identify potential challenges, and avoid unnecessary site visits when they’re not needed.

Step 2: Estimate preparation If it looks like a good fit, we’ll prepare an estimate based on the information gathered.

In many cases, we can provide a preliminary estimate before an on‑site visit. For more complex projects, we may schedule a site evaluation to confirm measurements, drainage conditions, or layout considerations.

Step 3: Review and approval We’ll go over the estimate with you by phone or in person, answer any questions, and make sure everything is clear.

If you decide to move forward, the estimate is converted into a formal quote and service agreement.

Step 4: Deposit and scheduling To reserve your project, a 50% deposit is required.

Deposits can be paid online or arranged by check or cash if preferred. Once the agreement is signed and the deposit is received, we coordinate with our vendors and project team to confirm material availability, set a start date, and provide an estimated completion timeline.

We follow this process to ensure every project is properly planned, accurately priced, and realistically scheduled — for both you and our team.

Related: Deposits & Payments Policy, Signs Your Yard Has Drainage Problems, Contact Us

It depends on your total project cost:

• Projects $0–$10,000: 50% deposit.
• Projects above $10,000: 1/3 deposit, 1/3 progress payment, 1/3 final payment.

If your estimate includes separate phases or add-ons, the deposit is still based on the total project cost shown in your agreement.

Related: Project Guidelines Policy, Faqs/#How Much Is The Deposit For My Project

Because asking the right questions upfront allows us to give you accurate advice, realistic pricing, and the right level of on‑site evaluation — not guesses.

Not every project requires the same type of visit.

Some jobs only require basic measurements, while others require deeper troubleshooting for drainage, grading, or layout challenges. By asking questions and reviewing photos first, we can determine what’s actually needed and avoid unnecessary visits that don’t add value to your project.

This step also helps confirm that:

• We can solve the problem you’re experiencing
• The scope of work is clearly understood
• Your expectations and budget are aligned before moving forward

We respect your time, and we also plan our site visits carefully.

Gathering details in advance ensures that, when we do schedule a visit, it’s productive and efficient, and it leads to a clear plan—not a second appointment to “figure things out.”

In short, the upfront questions help us do things right the first time and provide you with a better overall experience.

Related: Signs Your Yard Has Drainage Problems, Project Guidelines Policy, Drainage Expectations Policy