Yes. A 50% deposit is required to schedule your project and reserve materials and labor.

Once your quote and service agreement are approved, the deposit allows us to secure materials with our vendors, coordinate scheduling with the project manager, and set a firm start date.

Projects are scheduled after the agreement is signed and the deposit is received.

Deposits can be paid online for convenience. If you prefer to pay by check or cash, we can arrange to drop it off at our office or have it collected during a scheduled visit.

This process helps ensure projects are properly planned and prevents last‑minute changes that can disrupt scheduling.

Related: Deposits & Payments Policy, Project Guidelines Policy, Faqs/#Require A Deposit To Get Started

If the full scope of work doesn’t fit your budget right now, we’ll talk through options before moving forward.

In many cases, projects can be broken into phases so the most important work is handled first, with additional phases scheduled later when you’re ready.

This approach allows the project to start with a clear plan, avoids redoing work, and keeps everything consistent as the same team continues the job over time.

We’ll also use our experience to help prioritize what should be done first to prevent future issues or added costs. If a phased approach doesn’t make sense for the project, we’ll be upfront about that as well.

Our goal is to find a realistic path forward—not to push work that doesn’t make sense for your property or your budget.

Related: Project Guidelines Policy, Faqs/#What If My Budget Doesn T Align With The Recommended Solutio

Yes. We are fully licensed, insured, and bonded.

This means your property is protected, our team is covered while work is performed, and the project is handled by a legitimate, professional business—not an unprotected or temporary operation. If something unexpected happens, proper coverage is in place.

We believe this is a basic requirement when working on someone’s home, and we’re happy to provide verification upon request.

Related: Project Guidelines Policy, Faqs/#Are You Licensed Insured And Bonded

All work is completed by our own in‑house crews, not rotating subcontractors.

This allows us to maintain consistent standards, clear communication, and accountability on every project. Our crews are familiar with our process, expectations, and quality requirements, which helps projects run smoothly and stay on schedule.

Having in‑house teams also means there’s a clear point of responsibility throughout the project—from planning through completion—rather than multiple parties involved.

Related: Project Guidelines Policy, Faqs/#Who Will Be On My Property In House Crews Or Subcontractors

Yes. The same core team handles your project from start to completion.

Keeping the same team involved ensures consistency, clear communication, and a better understanding of the original plan. It also reduces mistakes, re‑explaining details, or changes in expectations mid‑project.

If a project requires additional support or coordination, it’s managed internally so everything stays aligned with the original scope and timeline. You won’t be passed around or left guessing who’s responsible for the work.

Related: Project Guidelines Policy, Faqs/#Will The Same Team Handle My Project From Start To Finish

Yes. Estimates are provided at no cost.

We offer free estimates so homeowners can understand their options and pricing before making any decisions. There’s no obligation to move forward, and no hidden fees tied to receiving an estimate.

Related: Best Edging Options for Landscape Beds, Artificial Turf Cost Guide, Sod Installation Cost Guide

No. Receiving a quote does not obligate you to move forward.

The purpose of the quote is to give you clear pricing and a recommended plan so you can make an informed decision. If you decide it’s not the right time or the right fit, there’s no pressure to proceed.

If you choose to move forward, the project will enter scheduling only after the service agreement is signed and the deposit is received.

Related: Deposits & Payments Policy, Project Guidelines Policy, When Is the Best Time for a Yard Reset?